Simple, Transparent Pricing
Start with a 7-day free trial. No credit card required. Cancel anytime.
Trial
Perfect for trying out AideNote
Starter
For individuals and small teams
Pro
For power users and growing teams
Frequently Asked Questions
What happens after my 7-day trial ends?
After your trial ends, your account will automatically downgrade to a free plan with limited features. You won't be charged unless you choose to upgrade to a paid plan. All your meeting data will be preserved.
Can I cancel my subscription at any time?
Yes! You can cancel your subscription anytime from your account settings. Your subscription will remain active until the end of your current billing period, and you'll retain access to your paid features until then.
What file formats do you support?
We support audio files (MP3, MP4, WAV, M4A, OGG), documents (PDF, DOCX, TXT), and transcript files (VTT, JSON, TXT). Trial and Pro plans support all formats, while Starter is limited to audio only.
Is my data secure?
Absolutely. We use industry-standard encryption (TLS 1.3) for data in transit and AES-256 encryption for data at rest. We comply with GDPR and CCPA regulations, and your data is never shared with third parties. Learn more on our Privacy Policy page.
Do you offer refunds?
We offer a 30-day money-back guarantee on annual plans. For monthly plans, you can cancel at any time and won't be charged for the next billing cycle. If you're experiencing issues with our service, please contact us at support@aidenote.ca.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time from your account billing page. Upgrades take effect immediately, and downgrades will take effect at the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards through our secure payment processor, Stripe. We do not store your payment information on our servers.
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